The client wanted to monitor social media sites like Facebook, Twitter and Instagram for any mentions of their brand and product names.

In the event of finding a mention, they wanted to extract the post content along with the details like post URL, profile username, number of likes, comments, retweets and hashtags used.

The client provided us with the social media sites to be monitored and the list of keywords to look for.

Facebook, Twitter and Instagram were the social media platforms to be monitored.

Since the requirement was brand monitoring, the sites had to be crawled in a frequency of daily. Our team programmed web crawlers to crawl and find instances of the keywords provided by the client and extract the required data points upon finding them.

Client didn’t have tp be involved in any of the complicated aspects of the web crawling

The initial setup was completed in just 4 days and there was a steady flow of data thereafter

Monitoring mechanisms were set up in order to spot any changes in the source websites

Large amounts of data was handled effortlessly by our extensive tech stask

The client was able to gain deep customer sentiments from the social media data

The cost of the whole process came out cheaper than an in house crawling setup

Just a few quick, and you will have described your need. We will answer you in less than 6 hours, and can usually start the work in less than 24 hours.